Services

We offer a full range of architectural, urban design, masterplanning and visualisation services. As part of our drive for continuous improvement, we are certified with the internationally recognised quality management system ISO 9001 and environmental management system ISO 14001.

Quality management

We’ve been ISO 9001 certified since 2000 – a standard we’ve maintained through our commitment to quality, the abilities of our team, and the processes we’ve put in place. We are now certified to the new 2008 Standard.

Environmental management

We're committed to being a sustainable practice through both our architectural designs and in the running of our business. We have recently developed our Environmental Management System to a best practice standard, achieving ISO 14001 certification in November 2016.

Statement of policy and authority

Our policies and procedures, guided by our quality director, are designed to ensure that our services meet our clients’ requirements at all times.

We’ve developed a culture of continuous improvement, measuring and monitoring our work through key performance indicators and regular management review meetings. These allow us to spot improvement opportunities, come up with new ways of meeting our own business aims and boosting client satisfaction.

Assael is committed to health & safety, sustainable operations and is an Equal Opportunities Employer

Our Operations Manual Part 1 - Policies describe our quality, environment and health and safety policies, which are the foundation of our operations system. The Operations Manual meets the requirements of ISO 9001: 2008 Quality Management System and is guiding our journey to achieving Environmental Management System ISO 14001 and Health and Safety Management System BS OHSAS 18001.

Regular training and auditing make sure our staff adhere to our policies, systems and procedures. Our Integrated Management System provides the framework by which we guide our efforts to: achieve continuous improvement in company performance and customer satisfaction; prevent pollution; comply with all legal, health & safety and environmental requirements; and prevent injury to our employees and anyone involved with or affected by our work.

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